Banking Partner Operations Manager (Fintech)

TL;DR

Banking Partner Operations Manager (Fintech): Responsible for managing communications and relationships with banking partners, resolving issues, and ensuring alignment across internal teams. Focus on driving process improvements, managing integrations, and providing operational support for banking partner related changes.

Location: Tel Aviv District, Israel

Company

hirify.global is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy.

What you will do

• Own inbound and outbound communications with banking partners and manage ongoing operational relationships.
• Coordinate with Engineering and Product Divisions on banking partner announcements, migrations, and incident resolutions.
• Identify operational gaps and drive process improvements to enhance reliability and scalability.
• Manage banking partner integration requirements, currency expansions, and production testing.
• Train Payment Operations teams on new banking partner features and operational processes.
• Prepare weekly and monthly summaries for management, including key issues, risks, and performance insights.

Requirements

• Bachelor’s degree in Business, Economics, Finance, or a related field, or equivalent practical experience.
• At least 3 years of experience working with global banking partners or financial institutions.
• At least 3 years of proven background in payments, banking operations, or fintech environments.
• Deep understanding of payment terms, banking concepts, and operational flows.
• Excellent communication skills in English.
• Must be located in Tel Aviv District, Israel

Nice to have

• Experience in a SaaS or fintech company operating at scale.
• Familiarity with payment integrations, APIs, or banking infrastructure.
• Experience managing operational escalations with external partners.
• Comfortable working in a fast-paced, highly cross-functional environment.

Culture & Benefits

• Collaborative culture and flexible workplace.
• Career coaching and an environment where diverse individuals can thrive and make an impact.
• Opportunity to work with a diverse, global team.
• Commitment to inclusive teams and recruiting diverse candidates.