TL;DR

Salesforce Financial Force Support Engineer: Provide end-to-end support and development for Salesforce and FinancialForce (Certinia) AppExchange applications with an accent on system stability, incident management, and application configuration. Focus on troubleshooting, batch job monitoring, and collaboration with business stakeholders to ensure exceptional user experiences.

Location: Onsite in Riverwoods, United States

Salary: $83,000 - $129,000 per year

Company

%hirify_global% is a leading global professional services company specializing in digital transformation and technology consulting.

What you will do

Monitor application and system health including batch jobs using AutoSys.
Respond to incidents and alerts following documented SOPs ensuring timely resolution.
Troubleshoot and resolve technical and functional issues across Salesforce and FinancialForce platforms.
Configure and develop Salesforce applications using APEX, LWC, and declarative tools.
Maintain accurate documentation for incidents, SOPs, and support processes.

Requirements

Location: Must be onsite in Riverwoods, IL, United States
Strong proficiency in Salesforce development (APEX, LWC, configuration).
Functional knowledge of FinancialForce (Certinia) AppExchange products.
Experience with Unix, Shell, and Windows batch scripting.
Familiarity with AutoSys and Salesforce Data Loader.
Excellent troubleshooting, documentation, and communication skills.

Nice to have

Prior experience supporting Salesforce and FinancialForce applications in a similar environment.
Ability to work independently and as part of a team.
Proactive approach to incident management and stakeholder engagement.

Culture & Benefits

Medical, dental, vision, and life insurance.
Paid holidays, paid time off, and parental leave.
401(k) plan with contributions and employee stock purchase plan.
Supportive, energetic, collaborative, and inclusive workplace.
Focus on wellbeing and work-life balance.