Senior Site Reliability Engineer (SRE)

TL;DR

Senior Site Reliability Engineer (SRE): Designing, building, and maintaining critical cloud-based systems on Google Cloud, ensuring site stability, performance, and security. Focus on scaling, capacity planning, improving deployment, and championing observability in a complex multi-tenant environment.

Location: Hybrid role based in Porto, Portugal.

Salary: Annual Hiring Range: €60,000–€80,000.

Company

hirify.global leads AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI.

What you will do

• Design, build, and maintain critical cloud-based systems, primarily on Google Cloud.
• Monitor site stability, performance, and security using common Site Reliability Engineering practices.
• Plan upgrades for scaling, capacity, and API performance in a complex multi-tenant environment.
• Improve deployment, management, and scalability of our services.
• Champion the implementation of processes to improve observability and visibility across the entire technology stack.
• Participate in monthly on-call duties.

Requirements

• 4+ years production experience with one or more public Cloud providers (AWS/GCP/Azure).
• Strong programming and/or scripting skills in any of Python, Go, Node.js, Ruby.
• 2+ years production experience with Kubernetes (both operational and application design).
• Strong experience with Terraform or other Infrastructure as Code tools.
• Solid understanding of Linux containerization with Docker.
• Experience with monitoring and dashboards, with Prometheus preferred.
• Experience with test automation and CI/CD, such as GitOps.
• Self-motivated with the ability to work independently and in globally distributed teams.
• Must be based in Porto, Portugal.

Culture & Benefits

• Impactful work at the forefront of innovation, shaping the future of customer experience.
• Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.
• Comprehensive benefits including medical, dental, vision, and 401(k) plan.
• Hybrid work model.