Network Support Specialist

TL;DR

Network Support Specialist: Installing, maintaining, and troubleshooting complex multi-vendor computer networks with an accent on identifying and resolving network issues, configuration changes, and security policy implementation. Focus on planning and executing routine network changes, solving network outages, and ensuring network security.

Location: Partially Remote in Bogota, Cundinamarca, Colombia

Company

hirify.global designs, builds, manages, and modernizes mission-critical technology systems globally.

What you will do

• Install, maintain, and troubleshoot computer networks in a complex, multi-vendor environment.
• Identify and resolve network issues, make configuration changes, and implement security policies.
• Plan and execute routine network changes and troubleshoot network outages.
• Maintain network components, monitor network performance, and ensure network security.
• Provide user support for network-related issues.
• Communicate effectively with end customers, project managers, and service engineers.

Requirements

• Proven knowledge and experience in troubleshooting, switching, and routing.
• 2+ years of working experience in Networking.
• Minimum CCNP certification or equivalent knowledge.
• Experience with Network security and WAN.
• Working knowledge of ITIL.

Nice to have

• Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI.
• Experience with Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX.
• Experience with Ansible automation.

Culture & Benefits

• Opportunities for career growth, hands-on experience, and learning.
• Access to certifications in major platforms like Microsoft, Google, Amazon, and Skillsoft.
• Commitment to employee well-being with diverse benefits.
• Company-wide volunteering and giving platform.
• Inclusive workplace supported by hirify.global Inclusion Networks.