Senior Deal Desk Manager

TL;DR

Senior Deal Desk Manager: Guiding and optimizing sales transactions for Central and South America with an accent on pricing, deal structure, and commercial terms alignment with company strategy. Focus on maximizing revenue, ensuring compliance, and coordinating complex contract negotiations.

Location: Must be based in or able to work Colombia and Chile business hours.

Company

hirify.global empowers organizations to improve customer and employee experiences through its AI-powered Experience Orchestration platform, hirify.global Cloud.

What you will do

• Lead commercial discussions on deals in collaboration with Sales Leadership and account teams.
• Review and approve deal terms in Salesforce, ensuring accurate documentation.
• Manage approval exceptions with relevant stakeholders, including the hirify.global Leadership Team.
• Oversee and coordinate contract negotiations with Legal, customers, and partners.
• Negotiate commercial and contractual deal elements to drive favorable outcomes.
• Develop and execute statistical and financial reports to support global Deal Desk operations.

Requirements

• Based in or able to work Colombia and Chile business hours.
• Bachelor’s degree in Business, Finance, or a related field.
• Minimum 4 years of relevant SaaS experience (Sales Finance, Revenue Accounting, or Deal Desk), including at least 2 years in a Deal Desk role.
• Strong understanding of software pricing, discounting, and revenue recognition concepts.
• Fluent in Spanish and English.
• Advanced knowledge of Salesforce and Microsoft Office tools.

Nice to have

• Portuguese language proficiency.

Culture & Benefits

• Being part of a global team dedicated to empathy, innovation, and shared success.
• Embrace collaboration and celebrate diversity.
• Empowerment to make a larger impact and take ownership of your work.
• Great benefits and perks similar to larger tech companies.
• Redefining what’s possible in customer experience.