3 days ago
Staff Product QA Engineer
Вакансия напрямую с сайта из расширенного списка "глобальных компаний для русскоязычных специалистов" - туда входят компании с восточно-европейскими корнями.
Обычно нужен английский ~B2 и локация вне РФ/РБ (и/или ИП). Может требовать VPN для доступа
Описание вакансии
Текст:
Location: Armenia, Hybrid work format
Overview
Lead QA strategy and automation for AI-powered Customer Experience products including real-time Agent Assist and Supervisor Assist. Collaborate with cross-functional teams to ensure enterprise-grade quality and reliability of voice AI applications.
What you will do
- Lead QA strategy and execution for AI-powered CX products.
- Build scalable automated test frameworks for LLM, Web, and Desktop platforms.
- Develop system-level test strategies ensuring production reliability.
- Define acceptance criteria and quality metrics with engineering leads.
- Collaborate with product managers on test plans aligned with roadmap.
- Mentor QA engineers and drive QA excellence across teams.
Requirements
- Location: Must be able to work in or from Armenia with hybrid format.
- Strong experience leading QA in real-time systems or AI-powered tools.
- Hands-on expertise in QA automation across Web, API, and desktop.
- Familiarity with LLMs, pipelines, or speech processing workflows.
- Excellent communication and collaboration skills.
- Passion for voice-first, AI-powered user experiences.
Culture & Benefits
- Equal opportunity employer with inclusive and respectful environment.
- Collaborative and cross-functional team culture.
- Focus on quality and innovation in AI-powered products.