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3 hours ago

IT Support Specialist (Technology)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, нашего списка международных tech-компаний

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TL;DR

IT Support Specialist (Technology): Providing technical support to end-users both remotely and on-site while managing hardware, software, and SaaS platforms. Focus on troubleshooting issues, streamlining processes, and supporting onboarding and offboarding to enhance operational efficiency.

Location: Hybrid (Utah)

Company

hirify.global is on a mission to free two billion people from pain using AI Care.

What you will do

  • Provide technical support to end-users remotely and in our warehouse facility.
  • Install, configure, and maintain hardware and software systems.
  • Troubleshoot hardware, software, and network issues.
  • Support onboarding and offboarding, including account setup and device configuration.
  • Document IT procedures and maintain knowledge articles.
  • Collaborate with team members on projects and improvements.

Requirements

  • 3–5 years of experience as a helpdesk technician or IT support.
  • Strong knowledge of Google Workspace and AzureAD.
  • Experience with Okta.
  • Skilled in networking and troubleshooting connectivity issues.
  • Knowledgeable in device management for macOS, Windows, and Linux.

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