Technical Support Engineer (IaaS)
Вакансия напрямую с сайта из расширенного списка "глобальных компаний для русскоязычных специалистов" - туда входят компании с восточно-европейскими корнями.
Обычно нужен английский ~B2 и локация вне РФ/РБ (и/или ИП). Может требовать VPN для доступа
Описание вакансии
TL;DR
Technical Support Engineer (IaaS): Troubleshooting and optimizing infrastructure for cloud hosting services with an accent on server operating systems, networking equipment, and control panel software. Focus on installation, configuration, and efficient problem-solving in a fast-paced environment.
Location: On-site in Frankfurt
Company
is a leading Infrastructure-as-a-Service (IaaS) provider with a global portfolio of 20,000 customers, offering services such as public cloud, private cloud, dedicated servers, and cybersecurity.
What you will do
- Install, configure, and troubleshoot server operating systems and networking equipment.
- Communicate professionally and document technical processes in German and English.
- Collaborate with teams to improve customer experience and service reliability.
Requirements
- Intermediate experience level in technical support.
- Strong command of Linux and understanding of networking fundamentals.
- Driver's license required.