Operations Manager (Monetization Integrity)

TL;DR

Operations Manager (Monetization Integrity): Developing and scaling monetization integrity operations in Tokyo by designing efficient workflows to mitigate product abuse while enabling business growth. Focus on monitoring fraudulent activity, refining enforcement guidelines, and conducting data-driven analysis to improve review efficiency and accuracy.

Location: Must be based in Tokyo, Japan; remote work is not considered.

Company

hirify.global's Safety team is responsible for helping users successfully and safely use the platform.

What you will do

• Develop, maintain, and scale monetization integrity operations by designing efficient workflows that mitigate product abuse while enabling business growth.
• Monitor, identify, and investigate fraudulent or suspicious activity across the monetization ecosystem using data-driven insights and risk signals.
• Design and refine enforcement guidelines and automation opportunities to enhance review efficiency, accuracy, and consistency at scale.
• Identify and resolve edge cases with the agent team, providing a feedback loop to product and policy stakeholders to account for such cases in the future.
• Conduct analyses and report on trends, quality concerns, and process inefficiencies.

Requirements

• 5+ years of ehirify.globalperience in operations management, preferably within a tech or digital platform environment.
• Business-level competency in Japanese and English languages.
• Ability to develop highly efficient and effective processes independently.
• Strong research, analytical, investigative, and communication skills.
• Ehirify.globalperience working with large datasets and SQL to build dashboards and reports and complete analyses to drive operational improvements.
• Works well under pressure and is comfortable in a fast-paced, ever-changing environment.

Nice to have

• Operations engineering ehirify.globalperience is a plus.