Manager, Revenue Operations (Customers)
Вакансия напрямую с сайта из расширенного списка "глобальных компаний для русскоязычных специалистов" - туда входят компании с восточно-европейскими корнями.
Обычно нужен английский ~B2 и локация вне РФ/РБ (и/или ИП). Может требовать VPN для доступа
Описание вакансии
TL;DR
Manager, Revenue Operations (Customers): Leading a RevOps team to drive operational excellence and support revenue growth strategies with an accent on developing key performance indicators (KPIs) and delivering rep-level insights. Focus on quota analysis, coverage recommendations, and quarterly reforecasting to align with company goals.
Location: Must be able to work in a hybrid environment (3 days/week in office) in Montreal
Company
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
What you will do
- Lead weekly performance reviews and provide comprehensive analysis of the pipeline and insights to leadership.
- Conduct bi-weekly sessions focusing on New Business (AE) and Account Management (AM) performance.
- Facilitate Monthly Business Review (MBR) and Quarterly Business Review (QBR) sessions, partnering with GTM leaders.
- Oversee the monthly analysis of quota attainment and coverage across the sales and customer teams.
- Lead the quarterly re-forecasting process, working closely with Finance and GTM leadership.
- Build and develop the Revenue Operations team as a strategic partner for the Head of RevOps.
Requirements
- A bachelor's degree in business, finance, technology, or operations.
- Proven experience leading and developing high-performing teams (2+ years) in a hybrid or remote environment.
- Significant experience (6+ years) within a go-to-market (GTM) environment.
- Demonstrated ability to drive cross-functional outcomes, successfully collaborating with stakeholders.
- Strong experience leading budget and forecasting processes.
- Solid analytical and data-driven decision-making skills, with experience establishing and managing KPIs.
Culture & Benefits
- Flexible hybrid environment (3 days/week in office).
- Genuine career opportunities in a company that’s creating new jobs every day.
- Lightspeed RSU program (we are all owners).
- Unlimited paid time off policy.
- Health insurance and wellness benefits.
- Possibility for transit fees to be covered.