Senior Manager, L&D Delivery and Ops

Location: Currently only authorized to hire candidates from Alberta, British Columbia, Ontario, and Saskatchewan (Canada)

Compensation: $151,300—$204,700 CAD

hirify.global is a global community of bold visionaries and resourceful doers who are shaping the future of hirify.global—and with it the future of work.

Overview

As a Program Delivery and Operations Manager within our L&OD team, you will play a pivotal role in orchestrating the seamless execution of learning programs across the organization. Your responsibilities will encompass strategic planning, operational oversight, and continuous improvement of L&D initiatives. By leading a team of program managers and collaborating cross-functionally, you will ensure learning solutions are delivered efficiently and effectively.

What you will do

• Manage and develop a team of L&D Program Managers.
• Oversee the end-to-end delivery of all learning programs.
• Develop and implement standardized processes and tools to enhance the efficiency and scalability of learning operations.
• Partner with HR, department leaders, and external vendors to align learning initiatives with business objectives.
• Administer learning management systems (LMS) and other digital tools to support program delivery and tracking.
• Oversee the L&D innovation process and AI-enabled learning initiatives.

Requirements

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field or equivalent experience.
• At least 7 years of relevant professional experience, with at least 2–4 years of people management or program leadership experience.
• Demonstrated ability to manage multiple projects and lead others in delivery and execution.
• Experience with LMS platforms (e.g., Workday Learning, Cornerstone) and data analytics tools.
• Excellent verbal and written communication abilities.
• Experience integrating AI tools or automation into workflows.

Nice to have

• Master's degree in Organizational Development, Instructional Design, or a related discipline.
• Project Management Professional (PMP), Certified Professional in Learning and Performance (CPLP), or similar credentials.
• Proven experience in leading change management initiatives within L&D contexts.

Culture & Benefits

• hirify.global is committed to investing in the holistic health and wellbeing of all hirify.globalers and their families.
• Flexible PTO/Paid Time Off policy in addition to statutory holidays.
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more.
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support.
• Mental health and wellness benefits.