Deblock
Work format
remote
Work type
fulltime
English
B2
Grade
middle
1 day ago
Subject Matter Expert Crypto
crypto
blockchain
fintech
ux
customer support
63 000-75 000
USD
Subject Matter Expert Crypto Support
#удаленка
Company: Deblock
Salary: $63k - $75k estimated
Joining Deblock now is an exciting opportunity to be part of an innovative FinTech company revolutionizing the crypto space. Ready for the challenge?
-Enhancing the crypto user journey by identifying pain points and recommending improvements.
-Providing expert guidance on crypto transactions, wallets, and overall usability.
-Analyzing customer feedback and behavior to drive product enhancements.
-Educating internal teams and customers on crypto functionalities, best practices, and industry trends.
-Collaborating with product, support, and compliance teams to ensure a seamless and intuitive crypto experience.
-Keeping up with the latest trends in blockchain, DeFi, and crypto adoption to inform strategy.
-Minimum 2 years of experience in crypto, blockchain, or fintech-related roles.
-Deep understanding of crypto transactions, wallets, and UX best practices.
-Excellent communication skills, with the ability to simplify complex crypto concepts for users.
-Strong problem-solving abilities, with a focus on improving customer interactions.
-Ability to multitask in a fast-paced environment and adapt to evolving trends.
-Fluent in English (spoken and written). French and/or Spanish are a plus.
-Ability to work independently and collaboratively with cross-functional teams.
-Availability for rotational shifts (24/7/365).
Contact:
⬇️ Другие каналы IT-вакансий:
@best_itjob
@it_rab
#удаленка
Company: Deblock
Salary: $63k - $75k estimated
Joining Deblock now is an exciting opportunity to be part of an innovative FinTech company revolutionizing the crypto space. Ready for the challenge?
-Enhancing the crypto user journey by identifying pain points and recommending improvements.
-Providing expert guidance on crypto transactions, wallets, and overall usability.
-Analyzing customer feedback and behavior to drive product enhancements.
-Educating internal teams and customers on crypto functionalities, best practices, and industry trends.
-Collaborating with product, support, and compliance teams to ensure a seamless and intuitive crypto experience.
-Keeping up with the latest trends in blockchain, DeFi, and crypto adoption to inform strategy.
-Minimum 2 years of experience in crypto, blockchain, or fintech-related roles.
-Deep understanding of crypto transactions, wallets, and UX best practices.
-Excellent communication skills, with the ability to simplify complex crypto concepts for users.
-Strong problem-solving abilities, with a focus on improving customer interactions.
-Ability to multitask in a fast-paced environment and adapt to evolving trends.
-Fluent in English (spoken and written). French and/or Spanish are a plus.
-Ability to work independently and collaboratively with cross-functional teams.
-Availability for rotational shifts (24/7/365).
Contact:
⬇️ Другие каналы IT-вакансий:
@best_itjob
@it_rab