Post a job
Work format
hybrid
Work type
fulltime
Region
cyprus
English
B2
Grade
middle
2 weeks ago

Head of Retention (iGaming)

retention marketing crm player engagement conversion rates churn reduction
#Vacancy #HeadofRetention #WorkinCyprus #IGaming
🚀 We're Hiring: Head of Retention (iGaming) – Paphos / Hybrid 🌍

Are you an expert in player retention with iGaming experience? Ready to boost engagement and loyalty through innovative strategies? Join our team and take charge of retention marketing for a top-tier online casino!

🎯 What You’ll Do:
✅ Develop and implement retention strategies to enhance player engagement & LTV
✅ Improve conversion rates and reduce churn risks
✅ Analyze player behavior, segment audiences & create personalized offers
✅ Manage the retention team & oversee campaign execution
✅ Launch bonus programs, promotions & VIP initiatives
✅ Work with CRM systems to automate marketing campaigns
✅ Collaborate with marketing, support & product teams
✅ Drive innovation & introduce new tools and strategies

🔍 What We’re Looking For:
✨ 2+ years of experience in online casinos (Retention/CRM)
✨ Strong knowledge of retention marketing & CRM strategies
✨ Experience with EU, CA, and LatAm markets
✨ Hands-on with email, push, SMS, chatbots & more
✨ Leadership & cross-functional collaboration skills
✨ English B2+

📍 Location: Paphos (Office) or Hybrid
🎁 Perks: Official employment, flexible schedule, bonuses, corporate lunches, training, and more!

🔥 Ready to level up your career? Apply now! 🚀