MSP360
Work format
remote
Work type
fulltime
English
B2
3 weeks ago
Content Manager (Technical Writer)
technical writing
seo
google analytics
ahrefs
semrush
content creation
documentation
Vacancy Content Manager (Technical Writer) for MSP360 Marketing Team
⚡️⚡️⚡️ Who we are
We are an international SaaS company that provides solutions for cloud data management and monitoring. We use our 13 years of experience in the Backup sphere and advanced technologies to help customers to make sure their data is safe and secure. We deliver data protection, provide remote support and simplify IT management.
Now we are looking for a Content Manager to produce high-quality documentation that contributes to the overall success of our products. You will join a Marketing Team who work collaboratively with developers, sales and support engineers, and usability experts to make our products easier to use.
✅ Responsibilities:
• Collaborate with internal teams (product, development, support) to obtain a deep understanding of the product and its content needs.
• Produce high-quality articles, whitepapers, case studies, feature overviews, and other customer-facing materials.
• Create engaging tutorials, "how-to" guides, and knowledge-base articles to help end users make the most of MSP360 products.
• Work with external writers, ensuring quality, consistency, and alignment with brand messaging and technical accuracy.
• Build and maintain a content delivery calendar to ensure timely creation, review, and publication of content.
• Monitor and analyze content performance from an SEO and lead generation perspective, using tools such as Google Analytics, Ahrefs, or SEMrush.
• Identify opportunities to optimize content for improved search engine rankings and user engagement.
• Analyze existing and potential content for reuse and single-sourcing opportunities, improving efficiency and consistency.
• Establish and maintain an organized information architecture for all written content.
• Work with the marketing team to ensure technical content aligns with overall branding and messaging strategies.
✅ Requirements:
• Proven experience in technical writing, preferably in software or IT-related industries.
• Strong ability to produce clear, concise, and engaging content for technical products.
• Skilled at quickly grasping complex technical concepts and simplifying them for a non-technical audience.
• Excellent written communication skills in English, with attention to grammar, tone, and accuracy.
• Experience managing and collaborating with external writers.
• Familiarity with creating and managing content delivery schedules or calendars.
• Knowledge of SEO principles and ability to optimize content for search engine performance.
• Experience using analytics tools (e.g., Google Analytics, Ahrefs, SEMrush) to measure content performance and inform strategy.
• Familiarity with single-sourcing techniques and reuse principles.
• Proficiency in using content creation tools, including MS Office, documentation software, and visual editing tools.
✅ What we offer:
⁃ Full remote job from any country except Russia
- Contractor / Freelance Agreement (suitable for individual entrepreneurs)
- Competitive salary ranges depending on skills and expertise;
📩 Want to join our team? Please submit your resume to or in DM
⚡️⚡️⚡️ Who we are
We are an international SaaS company that provides solutions for cloud data management and monitoring. We use our 13 years of experience in the Backup sphere and advanced technologies to help customers to make sure their data is safe and secure. We deliver data protection, provide remote support and simplify IT management.
Now we are looking for a Content Manager to produce high-quality documentation that contributes to the overall success of our products. You will join a Marketing Team who work collaboratively with developers, sales and support engineers, and usability experts to make our products easier to use.
✅ Responsibilities:
• Collaborate with internal teams (product, development, support) to obtain a deep understanding of the product and its content needs.
• Produce high-quality articles, whitepapers, case studies, feature overviews, and other customer-facing materials.
• Create engaging tutorials, "how-to" guides, and knowledge-base articles to help end users make the most of MSP360 products.
• Work with external writers, ensuring quality, consistency, and alignment with brand messaging and technical accuracy.
• Build and maintain a content delivery calendar to ensure timely creation, review, and publication of content.
• Monitor and analyze content performance from an SEO and lead generation perspective, using tools such as Google Analytics, Ahrefs, or SEMrush.
• Identify opportunities to optimize content for improved search engine rankings and user engagement.
• Analyze existing and potential content for reuse and single-sourcing opportunities, improving efficiency and consistency.
• Establish and maintain an organized information architecture for all written content.
• Work with the marketing team to ensure technical content aligns with overall branding and messaging strategies.
✅ Requirements:
• Proven experience in technical writing, preferably in software or IT-related industries.
• Strong ability to produce clear, concise, and engaging content for technical products.
• Skilled at quickly grasping complex technical concepts and simplifying them for a non-technical audience.
• Excellent written communication skills in English, with attention to grammar, tone, and accuracy.
• Experience managing and collaborating with external writers.
• Familiarity with creating and managing content delivery schedules or calendars.
• Knowledge of SEO principles and ability to optimize content for search engine performance.
• Experience using analytics tools (e.g., Google Analytics, Ahrefs, SEMrush) to measure content performance and inform strategy.
• Familiarity with single-sourcing techniques and reuse principles.
• Proficiency in using content creation tools, including MS Office, documentation software, and visual editing tools.
✅ What we offer:
⁃ Full remote job from any country except Russia
- Contractor / Freelance Agreement (suitable for individual entrepreneurs)
- Competitive salary ranges depending on skills and expertise;
📩 Want to join our team? Please submit your resume to or in DM