Senior Operations Analyst (Insurance)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Operations Analyst (Insurance): Driving process improvement and automation initiatives within the London Market division with an accent on operational efficiency and data-driven decision-making. Focus on developing Power BI reporting, implementing AI-driven automation tools, and collaborating with cross-functional stakeholders to modernize operating models.
Location: Must be based in London, UK (Hybrid role)
Company
is a Fortune 500 global holding company specializing in insurance, reinsurance, and investment operations with a diverse international presence.
What you will do
- Support the Operations Director in executing the London Market operations strategy.
- Partner with underwriting and claims teams to identify and implement process improvements and automation.
- Develop and maintain operational management information reporting and KPIs using Power BI.
- Analyze business issues and coordinate resolution across departments.
- Support international projects including operational resilience, BCP, and enterprise workflow.
- Integrate new methodologies and technical tools, including AI agents and automation, to enhance effectiveness.
Requirements
- Must be based in or able to work from London, UK.
- Experience in process optimization and delivering scalable solutions.
- Proficiency in data reporting methodologies and Power BI.
- Strong communication skills with the ability to influence technical and non-technical stakeholders.
- Experience with automation capabilities, including AI agents or Copilot.
- Delivery-focused mindset with a hands-on approach to problem-solving.
Nice to have
- Experience or qualifications in Lean Six Sigma methodologies.
- Familiarity with Microsoft Power Apps, Power Automate, or Alteryx.
- Prior experience within the insurance industry, specifically the London Market.
Culture & Benefits
- Competitive salary with annual bonus and strong benefits package.
- Up to 16% company pension scheme.
- Private medical and dental cover, plus income protection and life assurance.
- 25 days paid holiday plus Bank Holidays with buy/sell options.
- Support for flexible working patterns and continuous professional development.
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