Research Account Manager (SaaS)

TL;DR

Research Account Manager (SaaS): Managing and growing a portfolio of academic and research institutions through renewals, upsell, and new business development with an accent on consultative selling of complex data analytics and AI solutions. Focus on building strategic relationships with key stakeholders, executing account plans, and driving revenue growth within the U.S. research sector.

Location: Must be based in the United States (Home Based-Philadelphia, PA)

Compensation: $100,900–$168,200 (Total Target Cash)

Company

hirify.global is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes through trusted content and advanced technology.

What you will do

• Develop and execute account plans to achieve revenue goals for journals and books.
• Conduct needs analysis and qualify leads to progress new business through the sales cycle.
• Manage and close renewals on time and on budget while maximizing cross-sell opportunities.
• Build and maintain relationships with decision-makers at academic and research institutions.
• Monitor competitive information and provide market feedback to enhance product development.
• Maintain accurate pipeline and forecast data in Salesforce.

Requirements

• Bachelor’s degree or equivalent experience required.
• 3+ years of sales or account management experience, including account planning and growth.
• Experience selling content, technology, or similar offerings.
• Experience working with academic, research, or institutional customers.
• Ability to operate at operational, tactical, and strategic levels.
• Must be authorized to work in the United States.

Culture & Benefits

• Comprehensive health benefits including medical, dental, and vision coverage.
• Retirement benefits: 401(k) with match and Employee Share Purchase Plan.
• Flexible working options and healthy work-life balance initiatives.
• Family benefits including parental leave, adoption, and surrogacy support.
• Wellbeing resources including wellness platform, Headspace subscription, and Employee Assistance Programs.
• Savings accounts: HSA, FSA, dependent care, and commuter benefits.