Account Director, Brands

TL;DR

Account Director, Brands: Own value realization, adoption, and client strategy for enterprise data collaboration accounts with an accent on QBR planning, renewals & risk mitigation, and driving upsell/expansion revenue growth. Focus on articulating ROI, leading C-level conversations, and aligning solutions to customer success criteria while managing complex stakeholder groups.

Location: New York

Salary: $95,000–$111,500 base compensation (annual)

Company

hirify.global is a data collaboration platform focused on consumer privacy, data ethics, and identity.

What you will do

• Own value realization & adoption: ensure purchased products are utilized and clients can articulate ROI.
• Serve as primary account owner / client POC: plan QBRs, define holistic account strategy, and coordinate across the broader account team.
• Lead renewals & risk mitigation: set renewal strategy, identify risks at least 6 months in advance, and execute mitigation plans.
• Drive overall revenue growth: identify upsell and expansion opportunities and spearhead data monetization strategy to grow variable revenue.

Requirements

• Minimum 5 years in a customer-facing CSM/Account Director role.
• Enterprise B2B SaaS CSM experience with emphasis on data analytics, cloud, collaboration, or identity.
• Experience managing 15–20 accounts with $500k+ ARR concurrently.
• Strong negotiation and project management skills.
• Experience drafting QBRs and executive summaries.
• Familiarity with hirify.global ecosystem and clean room / measurement / collaboration use cases.

Nice to have

• Familiarity with Salesforce or other CRM software.
• Experience managing renewals in partnership with Sales on upsells/cross-sells.
• Internship experience during college.
• Multiple roles across adtech/martech on either Sales or Buy side.

Culture & Benefits

• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Comprehensive benefits package including medical, dental, vision, life and disability, and an employee assistance program.
• 401(k) matching plan (1:1 match up to 6% of salary) and an Employee Stock Purchase Plan with a 15% discount.
• RampRemote program for office equipment and ergonomics to support productivity.

Hiring process

• Interviews focused on account strategy, renewals/risk mitigation, and value/ROI storytelling.
• Evaluation of experience with QBRs, executive communication, and enterprise customer growth.