Account Manager (Retail)

TL;DR

Account Manager (Retail): Managing a portfolio of merchant accounts to drive sales targets and operational KPIs with an accent on relationship management and business support. Focus on optimizing merchant expertise, coordinating sell-out activities, and leveraging CRM tools to ensure business growth within the retail and tourism sectors.

Location: Seoul, South Korea

Company

hirify.global is a leading provider of strategic technology and payment services for the retail and tourism industries.

What you will do

• Manage and grow a portfolio of active merchant accounts to meet sales and operational targets.
• Coordinate sell-out and business support activities to enhance merchant performance.
• Maintain accurate records and reporting using CRM tools.
• Improve merchant knowledge and expertise regarding service offerings.
• Collaborate across commercial, finance, and customer service functions to support business objectives.
• Communicate market and business insights to the organization in a transparent manner.

Requirements

• Minimum 2 years of experience in Account or Sales Management.
• Fluent in Korean (written and spoken).
• Strong written and conversational English proficiency.
• Proven track record of achieving sales targets and KPIs.
• Strong understanding of the inbound travel, retail, or hospitality industries.
• Excellent presentation, negotiation, and communication skills.

Nice to have

• Established professional network within the retail industry.

Culture & Benefits

• Opportunity to work in a global environment with a focus on commercial excellence.
• Exposure to diverse business functions including IT, Finance, and Business Development.
• Emphasis on professional development and business acumen.
• Collaborative team environment focused on problem-solving and agility.