Talent Acquisition Specialist (Refund Operations)

TL;DR

Talent Acquisition Specialist (Refund Operations): Managing the full recruitment lifecycle for refund operations in Japan with an accent on sourcing, screening, and stakeholder management. Focus on delivering a seamless candidate experience and maintaining recruitment governance in a fast-paced, multi-cultural environment.

Location: Must be based in Tokyo, Japan

Company

hirify.global is a fast-growing, international company providing tax-free shopping and payment services, fostering a multi-cultural environment and sustainable business practices.

What you will do

• Manage the end-to-end recruitment lifecycle, including sourcing, screening, and interviewing candidates.
• Ensure a positive and professional candidate experience throughout the hiring process.
• Handle administrative tasks such as job postings, interview scheduling, and maintaining HR database records.
• Collaborate with the Global Talent Acquisition team, regional HR, and business stakeholders.
• Provide recruitment status reports and analytics to support hiring decisions.
• Liaise with external recruitment agencies and manage activity across various job boards.

Requirements

• Native-level proficiency in Japanese and fluency in English (written and spoken).
• Proven experience in end-to-end recruitment, ideally within the service or retail sector.
• Experience recruiting for both full-time and part-time roles.
• Proficiency in HRIS/ATS platforms and Microsoft Office (Excel, PowerPoint).
• Strong organizational, time management, and relationship-building skills.
• Degree in Human Resources, Business Administration, or a related field preferred.

Culture & Benefits

• 1-year fixed-term contract with potential for renewal.
• Opportunity to work in a dynamic, multi-cultural, and international environment.
• Professional development and career growth opportunities.
• Employee benefits including referral programs and team-building events.
• Commitment to sustainability and an Agile Working Model.