Customer Account Manager (SaaS)

TL;DR

Customer Account Manager (SaaS): Driving revenue growth by managing end-to-end sales cycles for AI-driven customer success solutions with an accent on consultative selling and stakeholder management. Focus on building a robust pipeline, conducting complex product demonstrations, and collaborating cross-functionally to ensure customer outcomes and renewals.

Location: Must be based in the United States

Salary: $90,000 – $100,000 USD annually (plus commission and equity)

Company

hirify.global is an AI-powered retention engine that orchestrates the customer journey from onboarding to advocacy for over 2,000 companies worldwide.

What you will do

• Achieve sales quotas for assigned territory and accounts through proactive development.
• Execute thorough discovery processes to understand customer requirements and articulate value messaging.
• Manage complex, multithreaded sales cycles across all stakeholders and decision-makers.
• Conduct product demonstrations and respond to RFPs for qualified business opportunities.
• Collaborate with Customer Success and Professional Services to support renewals and implementation needs.
• Maintain accurate sales data and documentation within SFDC.

Requirements

• Must be based in the United States
• Bachelor's degree or equivalent experience.
• Minimum of five years of experience selling Enterprise Solutions (SaaS) into Fortune 1000 companies.
• Proven expertise in calling on and presenting to C-Suite level contacts.
• Demonstrated history of managing six-figure deal sizes and 6-12 month sales cycles.
• Experience in Customer Success or Product Experience fields.

Culture & Benefits

• Comprehensive benefits package including fully covered medical premiums for employees.
• 401(k) plan, dental, and vision coverage.
• Flexible PTO and dedicated Recharge Holidays each quarter.
• $10,000 lifetime fertility stipend.
• Access to global coworking spaces.