Technical Project Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Technical Project Manager: Driving end-to-end onboarding and delivery lifecycle for enterprise implementations of the platform with an accent on complex software delivery, executive-level stakeholder alignment, and cross-functional execution. Focus on building structured project plans, managing scope changes, and proactively mitigating risks to maintain project health while coordinating teams across multiple time zones.
Location: Remote (United States) — NY, USA
Salary: $71,000 – $91,200 USD annually
Company
provides a customer success platform (CustomerOS) that helps companies orchestrate the customer journey and outcomes.
What you will do
- Execute complex software implementation projects while aligning scope, timeline, and business outcomes with executive-level client sponsors.
- Own the onboarding efforts for new and existing customers, translating objectives into best-practice recommendations.
- Build and maintain detailed project plans, work breakdown structures, and communication cadences to deliver on time and on budget.
- Track project scope and manage change orders when needed in partnership with the customer.
- Produce weekly status reports and executive communications for internal and external stakeholders.
- Identify risks and issues early, develop mitigation plans, and coach project team members across multiple time zones.
Requirements
- Location: Must be based in the United States
- Bachelor’s degree (or equivalent experience), preferably with a Project Management certification (e.g., PMP, PRINCE2) and/or 5+ years of related experience.
- 5+ years managing enterprise-grade software implementation or professional services projects (or related customer-facing consulting).
- Proven success leading cross-functional, geographically dispersed teams (up to 5 members) on engagements valued at $0.5M+.
- Strong knowledge of both waterfall and agile project management methodologies and tools.
- Ability to travel up to 10–15% for customer onsite meetings.
Culture & Benefits
- Fully covered medical premiums (employee-only), dental and vision coverage.
- Flexible PTO and dedicated Recharge Holidays (one long weekend each quarter).
- 401(k) plan and eligibility for commission and participation in the equity program.
- $10,000 lifetime fertility stipend.
- Remote work options and access to coworking spaces around the globe.
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