Direct Response Representative (SaaS)

TL;DR

Direct Response Representative (SaaS): Converting high-intent inbound demand into qualified pipeline with an accent on consultative conversations and product demonstrations. Focus on managing lead flow, identifying customer needs, and collaborating with sales teams to accelerate revenue growth.

Location: On-site in Raleigh/Durham, NC, USA

Salary: $44,200 - $77,800

Company

AI-powered Experience Orchestration platform providing customer and employee experience solutions for organizations worldwide.

What you will do

• Manage inbound lead flow to ensure rapid qualification and conversion into sales-ready opportunities.
• Identify customer needs and align them with hirify.global Cloud solutions to drive pipeline growth.
• Engage prospects through consultative conversations to uncover business challenges and decision drivers.
• Deliver high-level product demonstrations that communicate platform value and differentiation.
• Collaborate with sales teams to transition qualified opportunities and maintain pipeline momentum.
• Apply structured prospecting techniques to expand engagement within target accounts.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or equivalent experience through military service.
• Must be based in or able to work on-site in Raleigh/Durham, NC, USA.
• Strong written and verbal communication skills with the ability to engage professional audiences.
• Comfort using digital tools, CRM systems, and sales enablement platforms.
• Ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
• Strong organizational and time management skills.

Nice to have

• Internship or early experience in sales, customer service, or lead generation.
• Exposure to SaaS, cloud platforms, or customer experience technologies.
• Familiarity with CRM systems such as Salesforce or similar tools.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision insurance, including telehealth coverage.
• 401(k) matching program and open time off in addition to 10 paid holidays.
• Flexible work schedules and occasional work from home opportunities.
• Development and career growth opportunities within the company.
• Support for family planning, including adoption assistance and fertility treatments.