Site Reliability Engineer

TL;DR

Site Reliability Engineer (SRE): Ensuring SaaS application stability, scalability, and resilience across cloud environments with an accent on automation, monitoring/alerting, and incident response. Focus on building real-time dashboards, leading root cause analysis, and driving reliability improvements including disaster recovery and operational playbooks.

Location: Hybrid (Denver, Colorado or Raleigh, North Carolina); candidates should reside within reasonable commuting distance and provide on-site presence at least three days per week.

Salary: $120,000–$150,000 per year

Company

hirify.global delivers legal technology solutions for law firms and corporate legal teams.

What you will do

• Own SaaS application reliability and architecture
• Improve operational efficiency using automation and workflow tooling
• Build and maintain dashboards for real-time monitoring
• Lead root cause analysis, remediation, and cross-team incident resolution
• Participate in a 24/7 on-call rotation and respond to escalated customer-facing issues
• Manage disaster recovery and operational playbooks while enforcing security and compliance standards

Requirements

• 5 years of experience as an SRE
• Experience with log analysis and software remediation
• Experience with configuration management tools (Terraform, Puppet, Ansible)
• Experience working with cloud platforms (Azure/AWS) and remote collocated systems
• Deep knowledge of monitoring and alerting tools (New Relic, Datadog, Dynatrace)
• Strong troubleshooting skills for operating systems (Windows, Linux) and clear cross-team communication

Nice to have

• Experience designing and troubleshooting large-scale distributed systems
• Knowledge of mainstream databases (querying and tuning)
• Experience in regulated environments (GDPR, SOX, HIPAA, PCI)
• AWS/Azure certifications
• Hands-on software development and networking background

Culture & Benefits

• Health insurance, dental, and vision insurance
• 401(k) with company contribution and retirement savings plans
• Generous paid time off and supportive work-life balance
• Company bonus plan eligibility and incentive/recognition programs
• Career growth with paths to technical and leadership roles

Hiring process

• Interviews to assess SRE experience, incident/reliability problem-solving, and cloud/automation skills
• Evaluation of communication and ability to collaborate across teams