Underwriting Support Specialist

TL;DR

Underwriting Support Specialist: Serving as the primary point of contact for agents and brokers by gathering information, resolving low-complexity issues, and supporting transaction processing with an accent on accuracy of documentation, suspense/follow-up management, and continuous improvement of underwriting workflows. Focus on coordinating with international Energy & Marine colleagues to research, validate, and complete account transactions under internal guidelines and regulatory requirements.

Location: Plano, TX

Company

hirify.global is a global insurance and reinsurance holding company with offices worldwide.

What you will do

• Act as the primary contact for agents and brokers by gathering information for underwriters, answering questions, and facilitating servicing of accounts.
• Process transactions that do not require underwriter review/signoff and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information entered into internal systems and verify required documentation is complete and properly filed.
• Communicate routinely with internal teams and agents/brokers (including international Energy & Marine colleagues) to research, gather, and validate information needed to complete transactions.
• Follow internal guidelines, procedures, and service standards to process work accurately, efficiently, and in compliance with regulatory and internal requirements.
• Support technical underwriting tasks under an underwriter’s direction (e.g., attaching forms and processing policy changes) and participate in process improvement and special projects.

Requirements

• US Work Authorization required; hirify.global does not provide visa sponsorship for this position.
• 0–1 years of experience required.
• Excellent oral and written communication skills and strong organizational skills to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to follow established processes.
• Intermediate proficiency in MS Word and Excel.
• Willingness to pursue insurance designations (e.g., AINS).

Culture & Benefits

• Full-time benefits including multiple health, dental, and vision plan options, plus optional life, disability, and AD&D insurance.
• 401(k) with employer match, Employee Stock Purchase Plan, PTO, corporate and floating holidays, and parental leave.
• Collaborative team environment with a strong support structure and exposure to international Energy & Marine work.