Account Manager, Nonprofit

TL;DR

Account Manager, Nonprofit: Drive revenue growth across an existing portfolio of nonprofit customers by building trust-based relationships and positioning fundraising solutions with an accent on renewals, cross-sells, upsells, and consultative account planning. Focus on using discovery, usage data, and CRM forecasting to identify expansion opportunities and secure long-term value through cross-functional collaboration.

Location: Remote (United States)

Salary: $58,000 - $65,000 base; $93,000 - $100,000 on-target earnings

Company

hirify.global provides end-to-end technology solutions that help nonprofits and mission-driven organizations increase giving impact.

What you will do

• Own a portfolio of nonprofit clients and act as the primary sales point of contact.
• Meet revenue targets by driving renewals, cross-sells, and upsells within the install base.
• Build strategic account plans to expand product utilization and increase customer ROI.
• Conduct consultative discovery and package solutions to improve donor acquisition, retention, and campaign performance.
• Use usage data and insights to identify at-risk accounts and uncover expansion opportunities.
• Maintain accurate CRM pipeline and forecasting, and collaborate with Customer Success, Support, and Professional Services for smooth implementation.

Requirements

• 2–4+ years of experience in account management, B2B sales, customer success, or revenue roles.
• Experience working with nonprofit organizations or selling into the nonprofit sector.
• Proven track record of meeting or exceeding revenue targets.
• Strong consultative selling skills to translate client needs into solutions.
• Excellent communication skills for presentations, facilitation, and relationship building.
• Proficiency with CRM systems and modern sales technology.

Culture & Benefits

• Mission-driven work focused on increasing giving impact.
• Comprehensive benefits package for full-time employees in the United States.
• Compensation may vary by location, skills, experience, and education.
• Inclusive, equitable culture with an emphasis on meaningful impact.

Hiring process

• Interviews to evaluate account management, consultative selling, and revenue performance experience.
• Discussion of fit for working with nonprofit clients and cross-functional teams.