Technical Programme Manager (Retail)

TL;DR

Technical Programme Manager (Retail): Driving cross-functional technology programmes for the unified checkout platform with an accent on optimizing store operations and delivering high-impact features. Focus on managing complex dependencies, influencing senior stakeholders, and ensuring timely delivery of large-scale initiatives across multiple geographies.

Location: Must be based in or able to commute to Welwyn Garden City, UK (Hybrid: 60% office, 40% remote).

Company

A global retail and technology corporation dedicated to serving customers and communities worldwide through innovative services and platforms.

What you will do

• Deliver high-priority business outcomes for the checkout programme.
• Coordinate inputs across Programme, Technology, and Business teams.
• Manage dependencies between hardware, finance, data, and stock workstreams.
• Build and maintain relationships with suppliers and external stakeholders.
• Define and track performance against customer and business KPIs.
• Remove impediments to ensure quality and timely delivery in an Agile environment.

Requirements

• Proven track record in delivering technology programmes across multiple teams and geographies.
• Strong experience in building credible relationships and influencing senior management.
• Expertise in project, stakeholder, and programme management.
• Solid vendor management and negotiation skills.
• Proficiency in programme reporting and financial forecasting.
• Excellent communication and influencing abilities.

Culture & Benefits

• Annual bonus scheme of up to 20% of base salary.
• 25 days holiday plus a personal day and bank holidays.
• Private medical insurance and 24/7 virtual GP service.
• Generous maternity, adoption, and paternity leave policies.
• Employee Assistance Programme (EAP) for mental wellbeing support.
• Flexible working environment with a focus on work-life balance.