Transformation Programme Manager (ERP/CRM)

TL;DR

Transformation Programme Manager (ERP/CRM): Supporting the delivery of transformation programmes within the TMO with an accent on tactical and strategic execution of ERP and CRM implementations. Focus on enabling people change, coordinating cross-functional dependencies, and driving user adoption across international locations.

Location: Hybrid (London, UK) - requires in-person presence 3+ days a week in the Blackfriars office.

Company

hirify.global is a global B2B technology information and services provider that connects technology buyers and sellers to accelerate growth from R&D to ROI.

What you will do

• Deliver transformation programmes within the TMO framework, ensuring tactical execution aligns with strategic outcomes.
• Manage the implementation of ERP and CRM systems across multiple international user groups.
• Drive transformational change enablement, focusing on people change, learning, and user adoption.
• Coordinate dependencies and resolve risks across various workstreams and cross-functional teams.
• Facilitate stakeholder workshops to gather requirements, validate solutions, and drive decision-making.
• Establish governance frameworks, reporting cadences, and team ceremonies to structure complex delivery environments.

Requirements

• 3+ years of experience in Programme Delivery or Transformation Management roles.
• Hands-on experience with ERP or CRM system implementations across international locations.
• Proven track record of delivering complex programmes involving people change and adoption activities.
• Practical experience applying Agile methodologies and ceremonies in a delivery context.
• Exceptional communication and facilitation skills for engaging senior stakeholders.
• Ability to work effectively with cross-functional teams (Sales, Marketing, Product, Technical).

Nice to have

• Familiarity with ADKAR or similar change management frameworks.
• Experience in media, publishing, events, or B2B information services.
• Certification in Agile methodologies (e.g., Scrum Master, Agile Practitioner).

Culture & Benefits

• Flexible hybrid work model with support for remote work and the ability to work from anywhere for up to four weeks a year.
• Generous leave policy: 25 days annual leave (increasing to 27 after two years) plus a birthday leave day.
• Professional growth via bespoke training, mentoring, and LinkedIn Learning access.
• Comprehensive wellness support, including private medical cover and EAP assistance.
• ShareMatch scheme for becoming an Informa shareholder with free matching shares.
• Strong commitment to diversity, inclusion, and sustainability, including paid volunteer days.