Software Engineer II (Backend)

TL;DR

Software Engineer II (Backend): Building and optimizing innovative solutions for the Messaging Experience group, focusing on integrations and connectors to the ES platform for omnichannel conversational experiences. Focus on owning features from design to rollout, contributing to platform architecture, and improving reliability and scalability of distributed systems.

Location: Hybrid, must attend the local office in Dublin, Ireland for part of the week.

Company

hirify.global provides software designed to bring calm to customer service, powering billions of conversations for various brands.

What you will do

• Own features from design, implementation, review, testing, rollout, and monitoring.
• Produce design documentation for changes and present to the team.
• Contribute to platform, architecture, and data model decisions with cross-functional teams.
• Work on reliability and scalability improvements.
• Write and maintain concise documentation (READMEs, design docs, API docs, runbooks).
• Present technical proposals and demo features to stakeholders.
• Improve engineering culture and processes through tech talks and promoting best practices.
• Advocate for and help implement improvements to CI/CD, monitoring, and deployment practices.

Requirements

• 2+ years building backend services with Node.js, Express and TypeScript.
• Autonomy and leadership to carry a project through execution.
• Collaborative attitude and comfortable working in agile teams.
• Experience designing and developing distributed systems (secure, scalable, reliable).
• Hands-on experience with message systems (RabbitMQ, Kafka, SQS) and data stores (MongoDB, Redis, MySQL).
• Familiarity with Kubernetes, AWS, and production observability.

Culture & Benefits

• Competitive benefits package and opportunities for professional growth.
• Diverse and inclusive work environment.
• Hybrid working model designed for connection, collaboration, learning, and celebration.
• Flexibility to work remotely for part of the week.
• Commitment to fairness and transparency in the hiring process, including the use of AI.
• Equal opportunity employer fostering global diversity, equity, and inclusion.