Technical Program Manager III, Commercial Services Infrastructure & Platform

TL;DR

Technical Program Manager III (Commercial Services Infrastructure): Leading the delivery and evolution of applications and services for hirify.global's partner ecosystem and traveler support with an accent on platform innovation, scalability, and AI-driven experiences. Focus on driving technical execution across teams, managing dependencies, and partnering to define program scope and system interfaces.

Location: Hybrid in Seattle, Washington, United States

Salary: $146,000–$204,500

Company

hirify.global powers global travel through cutting-edge technology, creating solutions for partners and travelers.

What you will do

• Own delivery of platform innovation and scalability programs across Salesforce, integration services, and third-party applications.
• Bring thought leadership and practical expertise to ensure AI-driven experiences are scalable and customer-centric.
• Drive technical execution across teams, managing dependencies, risks, and trade-offs.
• Partner with Engineering, Product, and Architecture to define program scope, system interfaces, and service-level objectives.
• Lead program domain planning and governance, ensuring appropriate prioritization and resource allocation.
• Facilitate agile delivery, using Jira and other tools for transparency and continuous improvement.

Requirements

• Experience as a platform-oriented Technical Program Manager with a background in service management, systems integration, and AI-driven ecosystems.
• Skilled at navigating complex technical ecosystems, especially CRM platforms like Salesforce and their integration with internal and external systems.
• Proficient in agile methodologies, Jira, and program governance frameworks.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience.
• Experience leading multi-squad or multi-service technical programs, including requirements definition, planning, and execution.
• Demonstrated ability to work with engineers and architects on technical topics such as system design, API contracts, and data modeling.

Nice to have

• 5+ years experience driving large-scale, multi-team platform or infrastructure programs with significant technical complexity.
• Experience with Salesforce.com, including integrations and customizations (Salesforce certifications a plus).
• Background partnering with engineering teams to refine system design, service-oriented architecture, and enterprise integration patterns.

Culture & Benefits

• Full benefits package including exciting travel perks and generous time-off.
• Parental leave, a flexible work model, and career development resources.
• Employee Assistance Program (EAP) and wellness & travel reimbursement.
• Travel discounts and an International Airlines Travel Agent (IATAN) membership.
• Commitment to creating an inclusive work environment with a diverse workforce.