TL;DR

Consultant Managed Services (Product Management): Manage a portfolio of customers on the Vena platform, providing advisory, training, technical configuration, and fostering client relationships with an accent on financial processes and customer success. Focus on delivering personalized client experiences, strategic planning, and technical consulting to ensure ongoing customer success.

Location: Remote within Canada with options for hybrid or full-time office work in Toronto

Company

%hirify_global% is a Toronto-headquartered SaaS company focused on empowering finance teams with data-driven planning and collaboration tools.

What you will do

Manage and maintain a portfolio of customers subscribed to Expert Services
Build strong client relationships and provide advisory and architectural guidance
Conduct training sessions and provide technical configuration including data modeling and template design
Engage in strategic planning and roadmap discussions with clients
Collaborate with Customer Success team to identify expansion opportunities

Requirements

Must be located in Canada with ability to work remotely or hybrid in Toronto
4+ years of software implementation, consulting, or finance/accounting experience
Advanced proficiency in Microsoft Excel
Strong client interaction and communication skills, including with C-Level leaders
Knowledge of financial processes such as budgeting, forecasting, and consolidations
Technical aptitude and ability to explain complex concepts to end users

Nice to have

Experience with Vena platform or similar financial software
Passion for AI and innovation in finance technology

Culture & Benefits

Competitive compensation with employee stock options and 401k matching
Professional development and education subsidies
Health and wellness programs including mental health support
Flexible work arrangements including remote, hybrid, and office options
Global collaboration with teams across multiple countries
Generous leave policies for vacation, wellness, and personal time

Hiring process

Talent phone screen
Technical interview
Senior leadership interview
Offer and hiring