TL;DR

AppOps Intern (Release Management): Supporting coordination and execution of software releases with an accent on release schedules, automation, and cross-functional collaboration. Focus on facilitating release readiness, compliance, and process improvements in an Agile environment.

Location: Hybrid (3 days on-site) in Toronto, Canada

Company

%hirify_global% empowers Canadians to transact digitally with confidence by providing payment and value exchange services, focusing on security and innovation in the digital economy.

What you will do

Assist in developing and maintaining release schedules aligned with business goals.
Support coordination between development, QA, and operations teams for smooth releases.
Facilitate release readiness reviews and communicate updates to stakeholders.
Create and manage change tickets ensuring compliance with policies and approvals.
Help implement and refine release management processes and automation.
Identify release-related risks and assist in contingency planning.

Requirements

Location: Must be able to work hybrid with 3 days on-site in Toronto, Canada
Currently enrolled in a relevant university or college program (Computer Science, Engineering, IT).
Familiarity with software development lifecycle, Agile methodologies, and DevOps concepts.
Good communication, collaboration, and time management skills.
Interest in automation, process improvement, and technical release management.
Basic proficiency with Microsoft Office tools.

Nice to have

Experience or familiarity with Azure, AWS, cloud computing, containers, virtual machines.
Knowledge of Infrastructure as Code tools like Terraform, Ansible, Kubernetes.
Understanding of ITIL practices and IT service management.
Experience with Agile frameworks such as Scrum or Kanban.
Familiarity with ServiceNow or similar CRM tools.

Culture & Benefits

Collaborative environment with talented and passionate colleagues.
Core values that drive excellence and performance.
Compensation linked to individual and corporate performance.
Investment in education and continuous learning.
Background checks required for employment.