TL;DR

Principal Project Manager (Client Onboarding): Leading and coordinating onboarding projects for Business Services including Data Management, Investment Operation, and Investment Accounting Services with an accent on minimizing friction and ensuring smooth transitions. Focus on managing complex client relationships, project governance, and change management in the financial technology sector.

Location: Hybrid with office presence 2x/week, based in Atlanta or Toronto

Salary: CAD 148,000 - 203,000

Company

%hirify_global% is a leading provider of integrated investment management solutions and an independent subsidiary of Deutsche Börse Group, serving major financial institutions worldwide.

What you will do

Lead and coordinate client onboarding projects across multiple Business Services ensuring smooth and profitable service delivery.
Develop and maintain client relationships as the primary onboarding contact.
Manage project planning, scope, resources, timelines, governance, and reporting.
Collaborate with cross-functional teams including Sales, SaaS, Product Development, and Professional Services.
Apply change management rigor to handle competing demands and evolving project needs.
Continuously improve onboarding processes and maintain critical service documentation.

Requirements

Fluent English and advanced communication skills.
Hybrid work model with office attendance 2 days per week in Atlanta or Toronto.
Practical experience in customer onboarding within Asset Management or Asset Servicing industries.
Experience with %hirify_global% Dimension and strong project management skills (PMI/PMP, Prince 2 or equivalent certification).
Bachelor's degree in finance, business, or related field; MBA or CFA is a plus.
Readiness to travel to customer sites occasionally.

Culture & Benefits

Attractive salary and bonus scheme with pension benefits.
Flexible working hours and hybrid work policy.
Opportunities for professional development with individual career paths.
Supportive, diverse, and inclusive work environment.

Hiring process

Submit application in English via career site.
Application review takes approximately three weeks.
Accommodations available upon request during the recruitment process.