Associate, Deal Desk & Order Management (Commercial Operations)

TL;DR

Associate, Deal Desk & Order Management (Commercial Operations): Managing scalable processes for commercial contracts and order management within the oncology ecosystem with an accent on Salesforce optimization, deal velocity, and revenue recognition. Focus on streamlining deal workflows, managing Quote-to-Cash systems, and improving operational efficiencies using AI tools.

Location: Hybrid (Must be based in Durham or New York office, 3 days per week in office)

Salary: $79,200.00 - $108,900.00

Company

hirify.global is building a modern, connected oncology ecosystem to improve cancer care by learning from the experience of every patient.

What you will do

• Manage scalable processes for commercial contracts to ensure accuracy, completeness, and timeliness.
• Support Sales and Account Managers with quoting and approvals in Salesforce to align with pricing and revenue recognition.
• Act as a Salesforce expert by troubleshooting issues, managing tickets, and maintaining system accuracy.
• Collaborate with stakeholders to launch new SKUs and ensure proper reporting and data integrity.
• Optimize existing workflows by leveraging AI tools and analyzing deal trends to enhance efficiency.
• Review vendor contracts and manage opportunity setup to support accurate invoicing.

Requirements

• 2+ years of experience in Order Management, Commercial Operations, Revenue Operations, or Finance.
• Experience with CPQ tools and Salesforce CRM is required.
• Proven track record of driving high-impact operational efficiencies and process improvement.
• Ability to navigate ambiguity and bring structure to complex business problems.
• Must be located in or able to work from the Durham or NY office for the hybrid requirement.

Nice to have

• Experience working with NetSuite.

Culture & Benefits

• Work/life autonomy via flexible work hours and flexible paid time off.
• Comprehensive compensation package including 401(k) contributions.
• Financial health resources and 1:1 financial advice.
• Mental well-being tools and services.
• Generous parental benefits, including fertility, adoption, and surrogacy programs.
• Travel support for safe healthcare services.